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BID $
ASK $
(%)
Markets are closed.
Next check in seconds.
We are temporarily not accepting debit, credit, or virtual wallet payments. Payment Policy →
This Trade-In Policy applies when Buyer tenders coins, bullion, jewelry, scrap, dental material, sterling, flatware, raw precious metals, casting grain, industrial material, or any other precious-metal-bearing item as a trade-in, deposit, lock deposit, payment, partial payment, or credit toward a retail purchase from Florida Gold Exchange LLC.
A trade-in is a separate transaction in which Buyer sells or transfers the trade-in items to Florida Gold Exchange and receives a dollar-denominated credit that may be applied to Buyer's retail purchase. The retail purchase remains governed by the Retail Sales Agreement Packet, the Invoice, and the other incorporated Exhibits.
Florida Gold Exchange is not required to accept any trade-in item. Florida Gold Exchange may decline, delay, condition, restrict, or cancel a trade-in transaction for any commercially reasonable reason, including product condition, inability to authenticate, inability to verify weight or purity, suspected counterfeit goods, suspected stolen property, unclear title, third-party ownership concerns, lien or security-interest concerns, customer-identification concerns, payment concerns, AML concerns, sanctions concerns, fraud-prevention concerns, elder-exploitation concerns, customer-protection concerns, law-enforcement request, legal hold, or any federal, state, or local legal requirement.
Trade-in acceptance occurs only at a Florida Gold Exchange facility or through another management-approved written procedure. Florida Gold Exchange does not conduct in-home sales or in-home trade-in acceptance as part of this Retail Sales Agreement Packet. No courier, driver, employee, representative, or agent is authorized to complete final acceptance of trade-in items at Buyer's home unless Seller's management has approved a separate written compliance procedure.
Any price, value, quote, estimate, XRF indication, spot-market reference, website price, phone quote, online quote, or employee statement given before final inspection and management approval is preliminary and non-binding. A preliminary estimate may change based on actual weight, purity, assay result, authentication, item condition, market movement, product category, wholesaler/refiner terms, compliance review, or other commercially reasonable factor.
Buyer authorizes Florida Gold Exchange to inspect, handle, weigh, photograph, video-record, test, XRF-test, acid-test, magnet-test, ultrasound-test, authenticate, sort, remove non-precious components, open packaging, submit for assay, melt, pre-melt, ship to a refiner or wholesaler, or otherwise process trade-in items as reasonably necessary to determine authenticity, weight, purity, value, legality, or acceptability. For items requiring destructive testing, melting, refining, or third-party assay, Buyer must approve that processing before it occurs unless the parties have separately agreed otherwise in writing.
Trade-in credit is final only after Florida Gold Exchange has completed required identification, inspection, authentication, weighing, testing, management review, and compliance review, and has accepted the trade-in credit as posted on the Invoice or other transaction record. Until then, any trade-in amount may be shown as pending, processing, estimated, provisional, or subject to adjustment.
A posted trade-in credit may be applied to the Purchase Price, deposit requirement, lock-deposit requirement, balance due, fee, adjustment, market-loss charge, or other amount owed under the Agreement Packet. If the final trade-in credit is less than the preliminary estimate or expected credit, Buyer remains responsible for the remaining balance. If the final trade-in credit exceeds the amount owed, the excess will be handled under Seller's payout policy, refund policy, compliance procedures, and applicable law.
Unless otherwise stated in writing, the price or value of trade-in items is not locked until Florida Gold Exchange completes required identification, inspection, authentication, weighing, testing, management review, and payment/compliance review. For common coins or bullion, Florida Gold Exchange may agree in writing to lock a trade-in value earlier, but any such lock remains subject to final authenticity, weight, purity, title, customer-identification, AML, sanctions, fraud-prevention, elder-exploitation, customer-protection, and legal review.
If Buyer uses trade-in items to support a retail price lock, deposit, lock deposit, or balance payment, the retail price lock remains conditional until the trade-in credit becomes a posted trade-in credit unless Seller expressly agrees otherwise in writing. If trade-in items are not accepted, are valued lower than expected, are subject to hold, are suspected counterfeit or stolen, or otherwise fail to become a posted trade-in credit, Seller may treat the unsupported portion as unpaid and may exercise rights under the Agreement Packet, including cancellation, revocation of price lock, repricing, substitute-payment requirement, delayed or conditioned fulfillment, cancellation fee, or documented market-loss charge where permitted.
Buyer represents, warrants, acknowledges, and certifies that Buyer is the sole lawful owner of the trade-in items or is fully authorized to sell or transfer them; the trade-in items are not stolen, counterfeit, subject to a lien, pledged, encumbered, borrowed, rented, entrusted for safekeeping, subject to a divorce, probate, estate, guardianship, bankruptcy, receivership, or other dispute, or owned by any undisclosed third party; Buyer has obtained the trade-in items from lawful sources; Buyer is not acting as an undisclosed agent, intermediary, courier, mule, nominee, straw seller, or representative of another person; and the trade-in transaction is not intended to conceal, disguise, evade, facilitate, or promote money laundering, fraud, theft, elder exploitation, tax evasion, sanctions violations, terrorist financing, structuring, or any other unlawful activity.
Buyer must provide valid government-issued identification and any other information or documentation reasonably requested by Florida Gold Exchange. Florida Gold Exchange may create and retain transaction records, identification records, photographs, video, item descriptions, weights, test results, assay records, serial numbers, customer signatures, ownership certifications, law-enforcement records, AML records, sanctions-screening records, and other records required or permitted by applicable law or Seller's compliance procedures.
Trade-in transactions are subject to Florida Gold Exchange's secondhand-dealer procedures, AML procedures, sanctions procedures, fraud-prevention procedures, elder-exploitation procedures, customer-protection procedures, reporting procedures, holding-period procedures, and all applicable federal, state, and local law. Florida Gold Exchange may delay payment, delay credit, delay fulfillment, restrict delivery, hold items, report a transaction, or decline a transaction as required or permitted by law or Seller's compliance procedures.
If any trade-in item is subject to a law-enforcement hold, adverse claim, suspected-theft claim, ownership dispute, counterfeit concern, legal process, subpoena, seizure request, or other legal restriction, Florida Gold Exchange may hold the item, delay credit, reverse provisional credit, delay fulfillment, require substitute payment, cancel the retail purchase, or take other action required or permitted by applicable law and Seller's compliance procedures. Florida Gold Exchange is not required to provide retail-purchase fulfillment based on a trade-in item that is subject to unresolved legal, title, authenticity, or compliance concerns.
Before final acceptance, Florida Gold Exchange may return trade-in items to Buyer if return is lawful, commercially reasonable, and not prohibited by legal hold, law-enforcement request, compliance concern, or processing status. After final acceptance, issuance of posted trade-in credit, destructive testing, melting, refining, commingling, shipment to a refiner or wholesaler, resale, or other processing, Florida Gold Exchange may be unable to return the same items. In that event, any refund, cancellation, reversal, or adjustment may be made by dollar-value refund or credit rather than return of the specific trade-in items, except as required by applicable law.
If the retail purchase is canceled before trade-in items are finally accepted and before destructive testing, melting, refining, commingling, shipment, resale, legal hold, or other processing prevents return, Florida Gold Exchange may return the trade-in items to Buyer if lawful and commercially reasonable. If the trade-in items have been finally accepted or cannot reasonably or lawfully be returned, Florida Gold Exchange may refund or credit the accepted dollar value of the trade-in items, less any cancellation fee, documented market-loss charge, payment reversal, compliance cost, shipping cost, or other amount permitted by the Agreement Packet and applicable law.
If Florida Gold Exchange determines or reasonably suspects that a trade-in item is counterfeit, altered, plated, filled, weighted, tampered with, misrepresented, stolen, unlawful, or materially different from Buyer's description, Florida Gold Exchange may decline the item, reverse provisional credit, require substitute payment, cancel or reprice the retail purchase, retain the item if required or permitted by law, report the matter to law enforcement or other appropriate parties, and exercise any other right or remedy available under the Agreement Packet or applicable law.
Trade-in credits are dollar-denominated transaction credits. If a refund or payout is owed in connection with accepted trade-in items, Florida Gold Exchange may issue the refund or payout by business check, cashier's check, bank wire, or another non-cash method selected by Florida Gold Exchange and permitted by applicable law. Florida Gold Exchange does not issue trade-in refunds in cash unless required by applicable law.
This Trade-In Policy is incorporated into the Retail Sales Agreement Packet whenever trade-in credit is offered, estimated, pending, processing, posted, or applied to the transaction. If there is a conflict between this Trade-In Policy and the Invoice or a signed trade-in receipt, the more specific signed transaction document controls for that trade-in transaction, except to the extent prohibited by applicable law.
