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We only ship to physical addresses within the contiguous United States. PO boxes or military addresses are ineligible for shipping.
For certain rural or residential addresses, and subject to our security, insurance, fraud-prevention, customer-protection, and compliance review, we may ship to the nearest UPS or FedEx facility.
An adult age 21+ must be present to sign for delivery.
Shipping is free on orders over $5,000. There is a shipping fee of $25 on smaller orders.
We typically ship via FedEx or UPS. Eligible orders can be delivered via private armored courier.
For security, insurance, inventory control, customer protection, fraud prevention, elder-exploitation prevention, payment verification, AML, sanctions, or other compliance purposes, we may route Goods through our own facility or another secure facility before final delivery. As part of that process, we may receive and inspect the Goods, verify their authenticity, record serial numbers, photograph or video-record them, package or repackage them, place them in tamper-evident packaging, and arrange final delivery by private armored courier or another secure delivery method.
We may require shipments to be delivered only to the Buyer's verified residential or business address, held for pickup at a Florida Gold Exchange facility, or delivered by private armored courier. We are not required to deliver to a third-party address or to a hotel, freight forwarder, courier, driver, agent, caregiver, acquaintance, undisclosed recipient, or any other person or location.
We may delay, restrict, reroute, or otherwise modify delivery arrangements when reasonably necessary to complete payment, compliance, address-verification, fraud-prevention, or customer-protection reviews, or to satisfy carrier or insurance requirements.
