Price Lock Policy

When selling to us, lock deposits allow you to fix the purchase price by phone, text, or email before bringing in the material. When buying from us during business hours, having lock deposit funds on file allows us to immediately confirm your order and fix pricing.

For full details, see Lock Deposit Policy.

For new customers or existing customers with no lock deposit funds on file, price locks are governed by this policy.

When Buying From Us

Online pricing and availability are indications only.

Prior to order confirmation, we reserve the right to adjust online or quoted pricing based on technical error, employee error, spot market movement, customer delay, or vendor pricing updates.

We can provide preliminary quotes based on online catalog pricing at any stage in the process, but pricing can only be finalized upon:

• Customer confirmation of all products and quantities to be ordered.
• Management confirmation of product pricing and availability.
• Management review of payment arrangements for any sale over $10,000 or sales under $10,000 which are not being paid in full at the time of sale.
• Receipt and verification of your deposit and/or balance payment. If you are paying by precious metals trade-in, we may require time to process the material before the final credit amount is determined and can be applied to your order.

Customers with sufficient available funds in their Lock Deposit account can use these funds to fix prices immediately and then pay the balance within an agreed-upon time.

When Selling To Us

We can provide a preliminary, non-binding price at any stage of the process.

Coins & Bullion

The price is locked after full identification and verification of material and final management review.

Customers with sufficient available funds in their Lock Deposit account can fix prices before delivering the goods when selling common coin and bullion products.

Lock Deposit locks cannot be accepted for specialty products, casting grain, wearable bullion, coins purchased for numismatic value, scrap gold, scrap silver, and some other items.

Scrap Gold & Scrap Silver

The price is locked after full identification, weighing, and pre-melt processing of material.

Certain materials may require management review or refining and assay before prices can be finalized. These include but are not limited to: casting grain, industrial material, dental gold, and raw gold nuggets.

This policy applies even for customers with available deposit funds on file. Lock deposits cannot be used to lock prices on scrap material.