Price Lock Policy

Due to the real-time nature of spot prices, our retail and buyback pricing change frequently.

Price Locks When Buying From Us

Quoted pricing and fulfillment dates are indications only.

Prior to order confirmation, we reserve the right to adjust pricing based on technical error, employee error, spot market movement, customer delay, product availability, or vendor pricing updates.

We lock prices upon:

  1. Customer confirmation of all products and quantities to be ordered. Any change to product selection or quantity may require repricing of the entire order.
  2. Management confirmation of product pricing and availability.
  3. Management review of payment arrangements for any sale over $10,000 or sales under $10,000 which are not being paid in full at the time of sale.
  4. Receipt and verification of your deposit and/or balance payment.
    • Customers with sufficient available funds in their Lock Deposit account can use these funds to lock price without the need for a separate deposit payment.
    • If you are paying by precious metals trade-in, we may require time to process the material before the final credit amount is determined and can be applied to your order.

When Florida Gold Exchange confirms an order or locks a price, Florida Gold Exchange may record the lock time, metal spot price, product premium, confirmed line-item price, payment or deposit status, source of pricing, vendor quote, supplier quote, hedge information, inventory allocation, or other market-exposure information related to the price lock. These records may be used to calculate market loss if the transaction is later canceled, dishonored, reversed, repudiated, refused, or not completed.

Price Locks When Selling To Us

We can provide a preliminary, non-binding price at any stage of the process.

Price Locks When Selling Coins & Bullion To Us

We lock prices upon:

Customers with sufficient Lock Deposit funds can lock prices before delivery when selling most common coin and bullion products. Restrictions apply.

Price Locks When Selling Scrap Gold Or Silver To Us

The price can only be locked after full identification, weighing, and pre-melt processing of material.

In some cases, certain materials including casting grain, industrial material, dental gold, and raw gold nuggets may require a secondary review and/or assay before prices can be locked.